Below is a brief sampling of some of the questions we've fielded over the years. Click on a FAQ to receive the answer in a new window. Frequently Asked Questions 1. Please explain photograpy usage fees. I seem to be paying repeatedly to use the same photo. 2. Once I have given the final approval for my project to go to press, why does it take a day or two for the printer to receive my file? 3. In order to decide between design firms, I would like to see some design concepts along with a cost proposal. Is this an appropriate request? 4. I would like all the final files of my project, but the designer wants to charge me for the files. Why? 5. What can I do to produce print communication in an environmentally sustainable manner? 6. What are some ways I can work more effectively with my design firm? 7. How many rounds of type/layout revisions can we make before we begin to be billed in addition to the cost proposal?